Frequently Asked Questions
Everything you need to know about your next adventure with Passenger.
How long does shipping take and what are the costs?
Standard shipping usually takes 3-5 business days. We offer free shipping on all orders over $75, while a flat rate applies to smaller orders.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original condition with tags attached to be eligible for a full refund.
Are your materials sustainably sourced?
Yes, we prioritize the planet by using recycled polyester, organic cotton, and other eco-friendly fabrics in the majority of our collections.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the best fit.
Can I change or cancel my order after it's been placed?
We process orders quickly to get them to you fast. You can request a change within 1 hour of placement; after that, we may only be able to process it as a return.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.